My small business wanted to expand on our computer system.We called Geek's Choice for an estimate along with a few other companies.
They came out and that encounter was very impressive. We decided what we needed to expand on our system, add a new computer, fax/copier/ and have it also connected to our back room system. Sounded like it was going to be a breeze. We hired them and gave them a deposit on the new equipment.
When the day came to install it, the tech they sent out had very little knowledge of what he was doing. He wasted time and only did a fraction of the job. He also broke a part of our computer and denied breaking it. When he left, we could not use our system as promised, we need the computer set up to do business.
When we called to complain and only asked that the work order be finished, we were met with the manager ignoring our calls, then denial of our complaints. When it came time to hire a "real computer technician", we paid out of pocket for work that they should have done.
They refused to reimburse us and it was a real disappointment.I would never recommend Geek's Choice to anyone
Review about: Customer Service.