geeks Reviews and Complaints

Purchased refurb Dell desktop had 3 month warranty. It crashed one week after warranty period.

They did not send a copy of the operating system on disc it supposedly was on the utility partition of the hard drive. When the computer crashed I tried to use the recovery console but the disc partition was blank. I called and asked for a copy of the Operating system their response was only " we are not responsible contact Dell" I contacted dell and they try to sell me an Operating System.

So I am left with a $170.00 paperweight. I will never purchase from Geeks.com again.

They advertised it as "refurbished" LCD 47" monitor. I bought it used it about 10 hours and it went kaput. Cost as much to repair it as it did from GEEKS. No way was this unit ever refurbished by a qualified technician. Called them up and they said it was over 90 days (actually was 115) and they would not tell me what "shop" refurbished this unit.

They probably bought it an auction from some jobber and the thing had been hanging in an airport or some other venue and operated 24 hours a day for the last year or so.

THEY SELL JUNK, PURCHASE AT YOUR OWN RISK, ALSO CUSTOMER SERVICE ***!

Geeks sold me a "refurbished" lcd monitor which failed after about 10 hours of service unfortunately for me it was over their 90 day warranty. The cost to repair was more than the the original cost of the item.

It was a piece of junk and I think probably never "refurbished" by any qualified technician.

When I contacted them and asked for proof of "refurbishment" they said it was an "OUTSIDE" shop and their vendor information was private and their was nothing they would do about it.

My tough luck and it will be yours as well if you buy any of their "refurbished" junk.

I bought two Refurbished CD Players. Both don't work. Geeks will not acknowledge my complaints.

Don't buy from Geeks, they will rip you off.

The brand name is Philco, they are wothhless junk and I was charged a fortune for shipping and handling. I will never buy anything from Geeks again, I got burned. Save your money and shop elsewhere. The serial numbers has been scratched off. Neither one will play a CD.

They have to know they don't work, they are unloading pure junk.

I bought a flash drive also, it is cheap junk and is slow.

My small business wanted to expand on our computer system. We called Geek's Choice for an estimate along with a few other companies.

They came out and that encounter was very impressive. We decided what we needed to expand on our system, add a new computer, fax/copier/ and have it also connected to our back room system. Sounded like it was going to be a breeze. We hired them and gave them a deposit on the new equipment.

When the day came to install it, the tech they sent out had very little knowledge of what he was doing. He wasted time and only did a fraction of the job. He also broke a part of our computer and denied breaking it. When he left, we could not use our system as promised, we need the computer set up to do business.

When we called to complain and only asked that the work order be finished, we were met with the manager ignoring our calls, then denial of our complaints. When it came time to hire a "real computer technician", we paid out of pocket for work that they should have done.

They refused to reimburse us and it was a real disappointment. I would never recommend Geek's Choice to anyone

Geeks.com listed merchandise on their wesite as having certain features and specs. I receive the item only to find the specs are not accurate the item is far less than what I bought.

After 2 hrs on the phone they agreed to take the item back. I foot the bill for shipping both ways they take a 15% restocking fee, and three weeks later my card has not been credited. They say they have not finished processing the return. This is unexceptable.

I have never had this problem before and I order a lot online.

This is the first and last time that I shop Geeks.com i suggest you stay away too!

1 mistake is o.k. but every order I do with them is another defective, doa or mispackaged unit.

examples ordered "refurbished" computer that would not boot.... who was the person that refurbished a dead computer? ordered a 356 celeron got a 355. I can read numbers can't they?

"open box" video card was opened and returned for a reason, why was it not tested before they sent me a dead video card?

should I go on..The company has no quality control people or this would not be happening...I will buy from from tiger direct and newegg from now on.

computergeeks.com BUYER BEWARE--THEY SHIP DEFECTIVE PRODUCTS AND DO NOT BACK THEIR WARRANTY.

geeks.com shipped defective memory to me. Customer service said they would call back, but never did.

I then sent an email, and they replied with an automatic email saying they had received my email; however, they never replied to my complaint. When I called back to follow up, they told me that I was now past the 30 day warranty. They said that I had never tried to contact them, even though I have their email acknowledging my email to them.

I'm only out $20 for the 256MB piece of junk, but still: I'M PISSED!